<h3><SPAN name="CHAPTER_XXXI" id="CHAPTER_XXXI"></SPAN>CHAPTER XXXI</h3>
<h4>MAKING CONVERSATION EFFECTIVE</h4>
<p>In conversation avoid the extremes of forwardness and reserve.</p>
<p class='center'>—<span class="smcap">Cato</span>.</p>
<p>Conversation is the laboratory and workshop of the student.</p>
<p class='center'>—<span class="smcap">Emerson</span>, <i>Essays: Circles</i>.</p>
<p>The father of W.E. Gladstone considered conversation to be both an art
and an accomplishment. Around the dinner table in his home some topic of
local or national interest, or some debated question, was constantly
being discussed. In this way a friendly rivalry for supremacy in
conversation arose among the family, and an incident observed in the
street, an idea gleaned from a book, a deduction from personal
experience, was carefully stored as material for the family exchange.
Thus his early years of practise in elegant conversation prepared the
younger Gladstone for his career as a leader and speaker.</p>
<p>There is a sense in which the ability to converse effectively is
efficient public speaking, for our conversation is often heard by many,
and occasionally decisions of great moment hinge upon the tone and
quality of what we say in private.</p>
<p>Indeed, conversation in the aggregate probably wields more power than
press and platform combined. Socrates taught his great truths, not from
public rostrums, but in personal converse. Men made pilgrimages to
Goethe's <SPAN name="Page_373" id="Page_373"></SPAN>library and Coleridge's home to be charmed and instructed by
their speech, and the culture of many nations was immeasurably
influenced by the thoughts that streamed out from those rich
well-springs.</p>
<p>Most of the world-moving speeches are made in the course of
conversation. Conferences of diplomats, business-getting arguments,
decisions by boards of directors, considerations of corporate policy,
all of which influence the political, mercantile and economic maps of
the world, are usually the results of careful though informal
conversation, and the man whose opinions weigh in such crises is he who
has first carefully pondered the words of both antagonist and
protagonist.</p>
<p>However important it may be to attain self-control in light social
converse, or about the family table, it is undeniably vital to have
oneself perfectly in hand while taking part in a momentous conference.
Then the hints that we have given on poise, alertness, precision of
word, clearness of statement, and force of utterance, with respect to
public speech, are equally applicable to conversation.</p>
<p>The form of nervous egotism—for it is both—that suddenly ends in
flusters just when the vital words need to be uttered, is the sign of
coming defeat, for a conversation is often a contest. If you feel this
tendency embarrassing you, be sure to listen to Holmes's advice:</p>
<span class="i4">And when you stick on conversational burs,<br/></span>
<span class="i4">Don't strew your pathway with those dreadful <i>urs</i>.<br/></span>
<p>Here bring your will into action, for your trouble is a <SPAN name="Page_374" id="Page_374"></SPAN>wandering
attention. You must <i>force</i> your mind to persist along the chosen line
of conversation and resolutely refuse to be diverted by <i>any</i> subject or
happening that may unexpectedly pop up to distract you. To fail here is
to lose effectiveness utterly.</p>
<p>Concentration is the keynote of conversational charm and efficiency. The
haphazard habit of expression that uses bird-shot when a bullet is
needed insures missing the game, for diplomacy of all sorts rests upon
the precise application of precise words, particularly—if one may
paraphrase Tallyrand—in those crises when language is no longer used to
conceal thought.</p>
<p>We may frequently gain new light on old subjects by looking at
word-derivations. Conversation signifies in the original a turn-about
exchange of ideas, yet most people seem to regard it as a monologue.
Bronson Alcott used to say that many could argue, but few converse.
The first thing to remember in conversation, then, is that
listening—respectful, sympathetic, alert listening—is not only due to
our fellow converser but due to ourselves. Many a reply loses its point
because the speaker is so much interested in what he is about to say
that it is really no reply at all but merely an irritating and
humiliating irrelevancy.</p>
<p>Self-expression is exhilarating. This explains the eternal impulse to
decorate totem poles and paint pictures, write poetry and expound
philosophy. One of the chief delights of conversation is the opportunity
it affords for self-expression. A good conversationalist who monopolizes
all the conversation, will be voted a bore because <SPAN name="Page_375" id="Page_375"></SPAN>he denies others the
enjoyment of self-expression, while a mediocre talker who listens
interestedly may be considered a good conversationalist because he
permits his companions to please themselves through self-expression.
They are praised who please: they please who listen well.</p>
<p>The first step in remedying habits of confusion in manner, awkward
bearing, vagueness in thought, and lack of precision in utterance, is to
recognize your faults. If you are serenely unconscious of them, no
one—least of all yourself—can help you. But once diagnose your own
weaknesses, and you can overcome them by doing four things:</p>
<p>1. <i>WILL</i> to overcome them, and keep on willing.</p>
<p>2. Hold yourself in hand by assuring yourself that you know precisely
what you ought to say. If you cannot do that, be quiet until you are
clear on this vital point.</p>
<p>3. Having thus assured yourself, cast out the fear of those who listen
to you—they are only human and will respect your words if you really
have something to say and say it briefly, simply, and clearly.</p>
<p>4. Have the courage to study the English language until you are master
of at least its simpler forms.</p>
<p><span class="u"><i>Conversational Hints</i></span></p>
<p>Choose some subject that will prove of general interest to the whole
group. Do not explain the mechanism of a gas engine at an afternoon tea
or the culture of hollyhocks at a stag party.</p>
<p>It is not considered good taste for a man to bare his arm in public and
show scars or deformities. It is equally <SPAN name="Page_376" id="Page_376"></SPAN>bad form for him to flaunt his
own woes, or the deformity of some one else's character. The public
demands plays and stories that end happily. All the world is seeking
happiness. They cannot long be interested in your ills and troubles.
George Cohan made himself a millionaire before he was thirty by writing
cheerful plays. One of his rules is generally applicable to
conversation: "Always leave them laughing when you say good bye."</p>
<p>Dynamite the "I" out of your conversation. Not one man in nine hundred
and seven can talk about himself without being a bore. The man who can
perform that feat can achieve marvels without talking about himself, so
the eternal "I" is not permissible even in his talk.</p>
<p>If you habitually build your conversation around your own interests it
may prove very tiresome to your listener. He may be thinking of bird
dogs or dry fly fishing while you are discussing the fourth dimension,
or the merits of a cucumber lotion. The charming conversationalist is
prepared to talk in terms of his listener's interest. If his listener
spends his spare time investigating Guernsey cattle or agitating social
reforms, the discriminating conversationalist shapes his remarks
accordingly. Richard Washburn Child says he knows a man of mediocre
ability who can charm men much abler than himself when he discusses
electric lighting. This same man probably would bore, and be bored, if
he were forced to converse about music or Madagascar.</p>
<p>Avoid platitudes and hackneyed phrases. If you meet a friend from Keokuk
on State Street or on Pike's Peak, it is not necessary to observe: "How
small this <SPAN name="Page_377" id="Page_377"></SPAN>world is after all!" This observation was doubtless made
prior to the formation of Pike's Peak. "This old world is getting better
every day." "Fanner's wives do not have to work as hard as formerly."
"It is not so much the high cost of living as the cost of high living."
Such observations as these excite about the same degree of admiration as
is drawn out by the appearance of a 1903-model touring car. If you have
nothing fresh or interesting you can always remain silent. How would you
like to read a newspaper that flashed out in bold headlines "Nice
Weather We Are Having," or daily gave columns to the same old material
you had been reading week after week?</p>
<h3>QUESTIONS AND EXERCISES</h3>
<p>1. Give a short speech describing the conversational bore.</p>
<p>2. In a few words give your idea of a charming converser.</p>
<p>3. What qualities of the orator should <i>not</i> be used in conversation.</p>
<p>4. Give a short humorous delineation of the conversational "oracle."</p>
<p>5. Give an account of your first day at observing conversation around
you.</p>
<p>6. Give an account of one day's effort to improve your own conversation.</p>
<p>7. Give a list of subjects you heard discussed during any recent period
you may select.</p>
<p>8. What is meant by "elastic touch" in conversation?</p>
<p><SPAN name="Page_378" id="Page_378"></SPAN></p>
<p>9. Make a list of "Bromides," as Gellett Burgess calls those threadbare
expressions which "bore us to extinction"—itself a Bromide.</p>
<p>10. What causes a phrase to become hackneyed?</p>
<p>11. Define the words, (<i>a</i>) trite; (<i>b</i>) solecism; (<i>c</i>) colloquialism;
(<i>d</i>) slang; (<i>e</i>) vulgarism; (<i>f</i>) neologism.</p>
<p>12. What constitutes pretentious talk?</p>
<hr style="width: 65%;" /><p><SPAN name="Page_379" id="Page_379"></SPAN></p>
<h2><SPAN name="APPENDICES" id="APPENDICES"></SPAN>APPENDICES</h2>
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