<SPAN name="chap03"></SPAN>
<h3> III The First Customer<br/> </h3>
<p>MISS HEPZIBAH PYNCHEON sat in the oaken elbow-chair, with her hands
over her face, giving way to that heavy down-sinking of the heart which
most persons have experienced, when the image of hope itself seems
ponderously moulded of lead, on the eve of an enterprise at once
doubtful and momentous. She was suddenly startled by the tinkling
alarum—high, sharp, and irregular—of a little bell. The maiden lady
arose upon her feet, as pale as a ghost at cock-crow; for she was an
enslaved spirit, and this the talisman to which she owed obedience.
This little bell,—to speak in plainer terms,—being fastened over the
shop-door, was so contrived as to vibrate by means of a steel spring,
and thus convey notice to the inner regions of the house when any
customer should cross the threshold. Its ugly and spiteful little din
(heard now for the first time, perhaps, since Hepzibah's periwigged
predecessor had retired from trade) at once set every nerve of her body
in responsive and tumultuous vibration. The crisis was upon her! Her
first customer was at the door!</p>
<p>Without giving herself time for a second thought, she rushed into the
shop, pale, wild, desperate in gesture and expression, scowling
portentously, and looking far better qualified to do fierce battle with
a housebreaker than to stand smiling behind the counter, bartering
small wares for a copper recompense. Any ordinary customer, indeed,
would have turned his back and fled. And yet there was nothing fierce
in Hepzibah's poor old heart; nor had she, at the moment, a single
bitter thought against the world at large, or one individual man or
woman. She wished them all well, but wished, too, that she herself
were done with them, and in her quiet grave.</p>
<p>The applicant, by this time, stood within the doorway. Coming freshly,
as he did, out of the morning light, he appeared to have brought some
of its cheery influences into the shop along with him. It was a
slender young man, not more than one or two and twenty years old, with
rather a grave and thoughtful expression for his years, but likewise a
springy alacrity and vigor. These qualities were not only perceptible,
physically, in his make and motions, but made themselves felt almost
immediately in his character. A brown beard, not too silken in its
texture, fringed his chin, but as yet without completely hiding it; he
wore a short mustache, too, and his dark, high-featured countenance
looked all the better for these natural ornaments. As for his dress,
it was of the simplest kind; a summer sack of cheap and ordinary
material, thin checkered pantaloons, and a straw hat, by no means of
the finest braid. Oak Hall might have supplied his entire equipment.
He was chiefly marked as a gentleman—if such, indeed, he made any
claim to be—by the rather remarkable whiteness and nicety of his clean
linen.</p>
<p>He met the scowl of old Hepzibah without apparent alarm, as having
heretofore encountered it and found it harmless.</p>
<p>"So, my dear Miss Pyncheon," said the daguerreotypist,—for it was that
sole other occupant of the seven-gabled mansion,—"I am glad to see
that you have not shrunk from your good purpose. I merely look in to
offer my best wishes, and to ask if I can assist you any further in
your preparations."</p>
<p>People in difficulty and distress, or in any manner at odds with the
world, can endure a vast amount of harsh treatment, and perhaps be only
the stronger for it; whereas they give way at once before the simplest
expression of what they perceive to be genuine sympathy. So it proved
with poor Hepzibah; for, when she saw the young man's smile,—looking
so much the brighter on a thoughtful face,—and heard his kindly tone,
she broke first into a hysteric giggle and then began to sob.</p>
<p>"Ah, Mr. Holgrave," cried she, as soon as she could speak, "I never can
go through with it! Never, never, never! I wish I were dead, and in the
old family tomb, with all my forefathers! With my father, and my
mother, and my sister! Yes, and with my brother, who had far better
find me there than here! The world is too chill and hard,—and I am too
old, and too feeble, and too hopeless!"</p>
<p>"Oh, believe me, Miss Hepzibah," said the young man quietly, "these
feelings will not trouble you any longer, after you are once fairly in
the midst of your enterprise. They are unavoidable at this moment,
standing, as you do, on the outer verge of your long seclusion, and
peopling the world with ugly shapes, which you will soon find to be as
unreal as the giants and ogres of a child's story-book. I find nothing
so singular in life, as that everything appears to lose its substance
the instant one actually grapples with it. So it will be with what you
think so terrible."</p>
<p>"But I am a woman!" said Hepzibah piteously. "I was going to say, a
lady,—but I consider that as past."</p>
<p>"Well; no matter if it be past!" answered the artist, a strange gleam
of half-hidden sarcasm flashing through the kindliness of his manner.
"Let it go! You are the better without it. I speak frankly, my dear
Miss Pyncheon!—for are we not friends? I look upon this as one of the
fortunate days of your life. It ends an epoch and begins one.
Hitherto, the life-blood has been gradually chilling in your veins as
you sat aloof, within your circle of gentility, while the rest of the
world was fighting out its battle with one kind of necessity or
another. Henceforth, you will at least have the sense of healthy and
natural effort for a purpose, and of lending your strength be it great
or small—to the united struggle of mankind. This is success,—all the
success that anybody meets with!"</p>
<p>"It is natural enough, Mr. Holgrave, that you should have ideas like
these," rejoined Hepzibah, drawing up her gaunt figure with slightly
offended dignity. "You are a man, a young man, and brought up, I
suppose, as almost everybody is nowadays, with a view to seeking your
fortune. But I was born a lady, and have always lived one; no matter
in what narrowness of means, always a lady."</p>
<p>"But I was not born a gentleman; neither have I lived like one," said
Holgrave, slightly smiling; "so, my dear madam, you will hardly expect
me to sympathize with sensibilities of this kind; though, unless I
deceive myself, I have some imperfect comprehension of them. These
names of gentleman and lady had a meaning, in the past history of the
world, and conferred privileges, desirable or otherwise, on those
entitled to bear them. In the present—and still more in the future
condition of society-they imply, not privilege, but restriction!"</p>
<p>"These are new notions," said the old gentlewoman, shaking her head.
"I shall never understand them; neither do I wish it."</p>
<p>"We will cease to speak of them, then," replied the artist, with a
friendlier smile than his last one, "and I will leave you to feel
whether it is not better to be a true woman than a lady. Do you really
think, Miss Hepzibah, that any lady of your family has ever done a more
heroic thing, since this house was built, than you are performing in it
to-day? Never; and if the Pyncheons had always acted so nobly, I doubt
whether an old wizard Maule's anathema, of which you told me once,
would have had much weight with Providence against them."</p>
<p>"Ah!—no, no!" said Hepzibah, not displeased at this allusion to the
sombre dignity of an inherited curse. "If old Maule's ghost, or a
descendant of his, could see me behind the counter to-day, he would
call it the fulfillment of his worst wishes. But I thank you for your
kindness, Mr. Holgrave, and will do my utmost to be a good shop-keeper."</p>
<p>"Pray do" said Holgrave, "and let me have the pleasure of being your
first customer. I am about taking a walk to the seashore, before going
to my rooms, where I misuse Heaven's blessed sunshine by tracing out
human features through its agency. A few of those biscuits, dipt in
sea-water, will be just what I need for breakfast. What is the price
of half a dozen?"</p>
<p>"Let me be a lady a moment longer," replied Hepzibah, with a manner of
antique stateliness to which a melancholy smile lent a kind of grace.
She put the biscuits into his hand, but rejected the compensation. "A
Pyncheon must not, at all events under her forefathers' roof, receive
money for a morsel of bread from her only friend!"</p>
<p>Holgrave took his departure, leaving her, for the moment, with spirits
not quite so much depressed. Soon, however, they had subsided nearly
to their former dead level. With a beating heart, she listened to the
footsteps of early passengers, which now began to be frequent along the
street. Once or twice they seemed to linger; these strangers, or
neighbors, as the case might be, were looking at the display of toys
and petty commodities in Hepzibah's shop-window. She was doubly
tortured; in part, with a sense of overwhelming shame that strange and
unloving eyes should have the privilege of gazing, and partly because
the idea occurred to her, with ridiculous importunity, that the window
was not arranged so skilfully, nor nearly to so much advantage, as it
might have been. It seemed as if the whole fortune or failure of her
shop might depend on the display of a different set of articles, or
substituting a fairer apple for one which appeared to be specked. So
she made the change, and straightway fancied that everything was
spoiled by it; not recognizing that it was the nervousness of the
juncture, and her own native squeamishness as an old maid, that wrought
all the seeming mischief.</p>
<p>Anon, there was an encounter, just at the door-step, betwixt two
laboring men, as their rough voices denoted them to be. After some
slight talk about their own affairs, one of them chanced to notice the
shop-window, and directed the other's attention to it.</p>
<p>"See here!" cried he; "what do you think of this? Trade seems to be
looking up in Pyncheon Street!"</p>
<p>"Well, well, this is a sight, to be sure!" exclaimed the other. "In
the old Pyncheon House, and underneath the Pyncheon Elm! Who would have
thought it? Old Maid Pyncheon is setting up a cent-shop!"</p>
<p>"Will she make it go, think you, Dixey?" said his friend. "I don't
call it a very good stand. There's another shop just round the corner."</p>
<p>"Make it go!" cried Dixey, with a most contemptuous expression, as if
the very idea were impossible to be conceived. "Not a bit of it! Why,
her face—I've seen it, for I dug her garden for her one year—her face
is enough to frighten the Old Nick himself, if he had ever so great a
mind to trade with her. People can't stand it, I tell you! She scowls
dreadfully, reason or none, out of pure ugliness of temper."</p>
<p>"Well, that's not so much matter," remarked the other man. "These
sour-tempered folks are mostly handy at business, and know pretty well
what they are about. But, as you say, I don't think she'll do much.
This business of keeping cent-shops is overdone, like all other kinds
of trade, handicraft, and bodily labor. I know it, to my cost! My wife
kept a cent-shop three months, and lost five dollars on her outlay."</p>
<p>"Poor business!" responded Dixey, in a tone as if he were shaking his
head,—"poor business."</p>
<p>For some reason or other, not very easy to analyze, there had hardly
been so bitter a pang in all her previous misery about the matter as
what thrilled Hepzibah's heart on overhearing the above conversation.
The testimony in regard to her scowl was frightfully important; it
seemed to hold up her image wholly relieved from the false light of her
self-partialities, and so hideous that she dared not look at it. She
was absurdly hurt, moreover, by the slight and idle effect that her
setting up shop—an event of such breathless interest to
herself—appeared to have upon the public, of which these two men were
the nearest representatives. A glance; a passing word or two; a coarse
laugh; and she was doubtless forgotten before they turned the corner.
They cared nothing for her dignity, and just as little for her
degradation. Then, also, the augury of ill-success, uttered from the
sure wisdom of experience, fell upon her half-dead hope like a clod
into a grave. The man's wife had already tried the same experiment,
and failed! How could the born lady—the recluse of half a lifetime,
utterly unpractised in the world, at sixty years of age,—how could she
ever dream of succeeding, when the hard, vulgar, keen, busy, hackneyed
New England woman had lost five dollars on her little outlay! Success
presented itself as an impossibility, and the hope of it as a wild
hallucination.</p>
<p>Some malevolent spirit, doing his utmost to drive Hepzibah mad,
unrolled before her imagination a kind of panorama, representing the
great thoroughfare of a city all astir with customers. So many and so
magnificent shops as there were! Groceries, toy-shops, drygoods stores,
with their immense panes of plate-glass, their gorgeous fixtures, their
vast and complete assortments of merchandise, in which fortunes had
been invested; and those noble mirrors at the farther end of each
establishment, doubling all this wealth by a brightly burnished vista
of unrealities! On one side of the street this splendid bazaar, with a
multitude of perfumed and glossy salesmen, smirking, smiling, bowing,
and measuring out the goods. On the other, the dusky old House of the
Seven Gables, with the antiquated shop-window under its projecting
story, and Hepzibah herself, in a gown of rusty black silk, behind the
counter, scowling at the world as it went by! This mighty contrast
thrust itself forward as a fair expression of the odds against which
she was to begin her struggle for a subsistence. Success?
Preposterous! She would never think of it again! The house might just
as well be buried in an eternal fog while all other houses had the
sunshine on them; for not a foot would ever cross the threshold, nor a
hand so much as try the door!</p>
<p>But, at this instant, the shop-bell, right over her head, tinkled as if
it were bewitched. The old gentlewoman's heart seemed to be attached
to the same steel spring, for it went through a series of sharp jerks,
in unison with the sound. The door was thrust open, although no human
form was perceptible on the other side of the half-window. Hepzibah,
nevertheless, stood at a gaze, with her hands clasped, looking very
much as if she had summoned up an evil spirit, and were afraid, yet
resolved, to hazard the encounter.</p>
<p>"Heaven help me!" she groaned mentally. "Now is my hour of need!"</p>
<p>The door, which moved with difficulty on its creaking and rusty hinges,
being forced quite open, a square and sturdy little urchin became
apparent, with cheeks as red as an apple. He was clad rather shabbily
(but, as it seemed, more owing to his mother's carelessness than his
father's poverty), in a blue apron, very wide and short trousers, shoes
somewhat out at the toes, and a chip hat, with the frizzles of his
curly hair sticking through its crevices. A book and a small slate,
under his arm, indicated that he was on his way to school. He stared
at Hepzibah a moment, as an elder customer than himself would have been
likely enough to do, not knowing what to make of the tragic attitude
and queer scowl wherewith she regarded him.</p>
<p>"Well, child," said she, taking heart at sight of a personage so little
formidable,—"well, my child, what did you wish for?"</p>
<p>"That Jim Crow there in the window," answered the urchin, holding out a
cent, and pointing to the gingerbread figure that had attracted his
notice, as he loitered along to school; "the one that has not a broken
foot."</p>
<p>So Hepzibah put forth her lank arm, and, taking the effigy from the
shop-window, delivered it to her first customer.</p>
<p>"No matter for the money," said she, giving him a little push towards
the door; for her old gentility was contumaciously squeamish at sight
of the copper coin, and, besides, it seemed such pitiful meanness to
take the child's pocket-money in exchange for a bit of stale
gingerbread. "No matter for the cent. You are welcome to Jim Crow."</p>
<p>The child, staring with round eyes at this instance of liberality,
wholly unprecedented in his large experience of cent-shops, took the
man of gingerbread, and quitted the premises. No sooner had he reached
the sidewalk (little cannibal that he was!) than Jim Crow's head was in
his mouth. As he had not been careful to shut the door, Hepzibah was
at the pains of closing it after him, with a pettish ejaculation or two
about the troublesomeness of young people, and particularly of small
boys. She had just placed another representative of the renowned Jim
Crow at the window, when again the shop-bell tinkled clamorously, and
again the door being thrust open, with its characteristic jerk and jar,
disclosed the same sturdy little urchin who, precisely two minutes ago,
had made his exit. The crumbs and discoloration of the cannibal feast,
as yet hardly consummated, were exceedingly visible about his mouth.</p>
<p>"What is it now, child?" asked the maiden lady rather impatiently; "did
you come back to shut the door?"</p>
<p>"No," answered the urchin, pointing to the figure that had just been
put up; "I want that other Jim Crow."</p>
<p>"Well, here it is for you," said Hepzibah, reaching it down; but
recognizing that this pertinacious customer would not quit her on any
other terms, so long as she had a gingerbread figure in her shop, she
partly drew back her extended hand, "Where is the cent?"</p>
<p>The little boy had the cent ready, but, like a true-born Yankee, would
have preferred the better bargain to the worse. Looking somewhat
chagrined, he put the coin into Hepzibah's hand, and departed, sending
the second Jim Crow in quest of the former one. The new shop-keeper
dropped the first solid result of her commercial enterprise into the
till. It was done! The sordid stain of that copper coin could never be
washed away from her palm. The little schoolboy, aided by the impish
figure of the negro dancer, had wrought an irreparable ruin. The
structure of ancient aristocracy had been demolished by him, even as if
his childish gripe had torn down the seven-gabled mansion. Now let
Hepzibah turn the old Pyncheon portraits with their faces to the wall,
and take the map of her Eastern territory to kindle the kitchen fire,
and blow up the flame with the empty breath of her ancestral
traditions! What had she to do with ancestry? Nothing; no more than
with posterity! No lady, now, but simply Hepzibah Pyncheon, a forlorn
old maid, and keeper of a cent-shop!</p>
<p>Nevertheless, even while she paraded these ideas somewhat
ostentatiously through her mind, it is altogether surprising what a
calmness had come over her. The anxiety and misgivings which had
tormented her, whether asleep or in melancholy day-dreams, ever since
her project began to take an aspect of solidity, had now vanished quite
away. She felt the novelty of her position, indeed, but no longer with
disturbance or affright. Now and then, there came a thrill of almost
youthful enjoyment. It was the invigorating breath of a fresh outward
atmosphere, after the long torpor and monotonous seclusion of her life.
So wholesome is effort! So miraculous the strength that we do not know
of! The healthiest glow that Hepzibah had known for years had come now
in the dreaded crisis, when, for the first time, she had put forth her
hand to help herself. The little circlet of the schoolboy's copper
coin—dim and lustreless though it was, with the small services which
it had been doing here and there about the world—had proved a
talisman, fragrant with good, and deserving to be set in gold and worn
next her heart. It was as potent, and perhaps endowed with the same
kind of efficacy, as a galvanic ring! Hepzibah, at all events, was
indebted to its subtile operation both in body and spirit; so much the
more, as it inspired her with energy to get some breakfast, at which,
still the better to keep up her courage, she allowed herself an extra
spoonful in her infusion of black tea.</p>
<p>Her introductory day of shop-keeping did not run on, however, without
many and serious interruptions of this mood of cheerful vigor. As a
general rule, Providence seldom vouchsafes to mortals any more than
just that degree of encouragement which suffices to keep them at a
reasonably full exertion of their powers. In the case of our old
gentlewoman, after the excitement of new effort had subsided, the
despondency of her whole life threatened, ever and anon, to return. It
was like the heavy mass of clouds which we may often see obscuring the
sky, and making a gray twilight everywhere, until, towards nightfall,
it yields temporarily to a glimpse of sunshine. But, always, the
envious cloud strives to gather again across the streak of celestial
azure.</p>
<p>Customers came in, as the forenoon advanced, but rather slowly; in some
cases, too, it must be owned, with little satisfaction either to
themselves or Miss Hepzibah; nor, on the whole, with an aggregate of
very rich emolument to the till. A little girl, sent by her mother to
match a skein of cotton thread, of a peculiar hue, took one that the
near-sighted old lady pronounced extremely like, but soon came running
back, with a blunt and cross message, that it would not do, and,
besides, was very rotten! Then, there was a pale, care-wrinkled woman,
not old but haggard, and already with streaks of gray among her hair,
like silver ribbons; one of those women, naturally delicate, whom you
at once recognize as worn to death by a brute—probably a drunken
brute—of a husband, and at least nine children. She wanted a few
pounds of flour, and offered the money, which the decayed gentlewoman
silently rejected, and gave the poor soul better measure than if she
had taken it. Shortly afterwards, a man in a blue cotton frock, much
soiled, came in and bought a pipe, filling the whole shop, meanwhile,
with the hot odor of strong drink, not only exhaled in the torrid
atmosphere of his breath, but oozing out of his entire system, like an
inflammable gas. It was impressed on Hepzibah's mind that this was the
husband of the care-wrinkled woman. He asked for a paper of tobacco;
and as she had neglected to provide herself with the article, her
brutal customer dashed down his newly-bought pipe and left the shop,
muttering some unintelligible words, which had the tone and bitterness
of a curse. Hereupon Hepzibah threw up her eyes, unintentionally
scowling in the face of Providence!</p>
<p>No less than five persons, during the forenoon, inquired for
ginger-beer, or root-beer, or any drink of a similar brewage, and,
obtaining nothing of the kind, went off in an exceedingly bad humor.
Three of them left the door open, and the other two pulled it so
spitefully in going out that the little bell played the very deuce with
Hepzibah's nerves. A round, bustling, fire-ruddy housewife of the
neighborhood burst breathless into the shop, fiercely demanding yeast;
and when the poor gentlewoman, with her cold shyness of manner, gave
her hot customer to understand that she did not keep the article, this
very capable housewife took upon herself to administer a regular rebuke.</p>
<p>"A cent-shop, and no yeast!" quoth she; "That will never do! Who ever
heard of such a thing? Your loaf will never rise, no more than mine
will to-day. You had better shut up shop at once."</p>
<p>"Well," said Hepzibah, heaving a deep sigh, "perhaps I had!"</p>
<p>Several times, moreover, besides the above instance, her lady-like
sensibilities were seriously infringed upon by the familiar, if not
rude, tone with which people addressed her. They evidently considered
themselves not merely her equals, but her patrons and superiors. Now,
Hepzibah had unconsciously flattered herself with the idea that there
would be a gleam or halo, of some kind or other, about her person,
which would insure an obeisance to her sterling gentility, or, at
least, a tacit recognition of it. On the other hand, nothing tortured
her more intolerably than when this recognition was too prominently
expressed. To one or two rather officious offers of sympathy, her
responses were little short of acrimonious; and, we regret to say,
Hepzibah was thrown into a positively unchristian state of mind by the
suspicion that one of her customers was drawn to the shop, not by any
real need of the article which she pretended to seek, but by a wicked
wish to stare at her. The vulgar creature was determined to see for
herself what sort of a figure a mildewed piece of aristocracy, after
wasting all the bloom and much of the decline of her life apart from
the world, would cut behind a counter. In this particular case,
however mechanical and innocuous it might be at other times, Hepzibah's
contortion of brow served her in good stead.</p>
<p>"I never was so frightened in my life!" said the curious customer, in
describing the incident to one of her acquaintances. "She's a real old
vixen, take my word of it! She says little, to be sure; but if you
could only see the mischief in her eye!"</p>
<p>On the whole, therefore, her new experience led our decayed gentlewoman
to very disagreeable conclusions as to the temper and manners of what
she termed the lower classes, whom heretofore she had looked down upon
with a gentle and pitying complaisance, as herself occupying a sphere
of unquestionable superiority. But, unfortunately, she had likewise to
struggle against a bitter emotion of a directly opposite kind: a
sentiment of virulence, we mean, towards the idle aristocracy to which
it had so recently been her pride to belong. When a lady, in a
delicate and costly summer garb, with a floating veil and gracefully
swaying gown, and, altogether, an ethereal lightness that made you look
at her beautifully slippered feet, to see whether she trod on the dust
or floated in the air,—when such a vision happened to pass through
this retired street, leaving it tenderly and delusively fragrant with
her passage, as if a bouquet of tea-roses had been borne along,—then
again, it is to be feared, old Hepzibah's scowl could no longer
vindicate itself entirely on the plea of near-sightedness.</p>
<p>"For what end," thought she, giving vent to that feeling of hostility
which is the only real abasement of the poor in presence of the
rich,—"for what good end, in the wisdom of Providence, does that woman
live? Must the whole world toil, that the palms of her hands may be
kept white and delicate?"</p>
<p>Then, ashamed and penitent, she hid her face.</p>
<p>"May God forgive me!" said she.</p>
<p>Doubtless, God did forgive her. But, taking the inward and outward
history of the first half-day into consideration, Hepzibah began to
fear that the shop would prove her ruin in a moral and religious point
of view, without contributing very essentially towards even her
temporal welfare.</p>
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