placate placate /ˈpleɪkeɪt/

verb

1. Cause to be more favorably inclined; gain the good will of  ( assuage , gruntle , lenify , appease , conciliate , gentle , mollify , pacify , placate )
   cause to be more favorably inclined; gain the good will of
    She managed to mollify the angry customer
   She managed to mollify the angry customer